In this context, a call center is formed and requests received at this call center can be quickly evaluated while reservations made for the relevant hotels can be automatically added to the Opera system. Optima Front Office System integrates a full range of sophisticated capabilities in one comprehensive package: Complete folio control Unlimited number of folios per guest Complete reservation module Concierge and information Sophisticated user defined packages and plans Types, Modes and Source of Reservation Types of Reservation (Source:racolblegal.com) There are two types of reservation and they are: Guaranteed reservation; In this guest confirms the booking by paying a conformational charge and on another hand hotel also hold the room request until specific due dates and time of arrival. It has a reservation chart that doubles up as a powerful dashboard. It is a systematic process in which the front office accounting staff identifies, records, measures, classifies, verifies, summarizes, interprets, organizes, and communicates financial information for a hotel business. The Reservations Module is designed with dynamic rates, yield management based on occupancy, group management, prospecting, wait lists, extensive repeat history, and all the functions you need for a first class reservations department. Advise others on reservation details CBC - FRONT OFFICE SERVICES NC II (Amended)Promulgated December 2013 4 50. true. You can draw bookings on it directly, or update them with simple point & click controls. The rooms are displayed only if they are available. The Front Office module under HotelDesk has incorporated in itself the following functions: Reservation. The front office manager should telephone current users of a similar PMS that he or she wishes to purchase and ask relevant questions concerning which of the following? Front Office Module is laid out as a grid that displays 'uptodate' status of your Property. Importance of Front Office Department: Traditional Front Office functions include reservation, registration, room and rate assignment, guest services, room status, maintenance and settlement of the guest account, and creation of guest history records. True integration includes the PMS and central reservation system data. Let us know more about the accounts section of front office. Within the front office system the reservation module intuitively handles client reservations, various types of tariff (including room tariff, corporate discounted tariff, member discounted tariff, guest discounted tariff, foreign current tariff etc.) The reservation module holds guests’ room status update, delivering valuable guests’ information to the hotel front desk. What is Front Office Accounting? The PMS reservation module includes a projected occupancy screen. Major Front Office Modules Reservation module. 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