Hotel Front Desk Clerk jobs. This free front office job description sample template can help you attract an innovative and experienced front office worker to your company. In addition to these general skills, a Hotel Front Desk Agent could be expected to possess the following skills. Displayed here are job ads that match your query. Assigning rooms to guests and informing them of any specials offered by the hotel. Hotel Front Desk Clerk . Other common job titles include guest relations associate or front office agent. A strong sense of customer service is required, as Hotel Front Desk Agents spend much of their time interacting with the public. Job Responsibilities . Also Hotel, Motel, and Resort Desk Clerk Jobs. Hotel night clerks must know all room types available at the establishment as well as layouts and locations and must know all room rates, promotions and special packages, according to Crestline Hotels and Resorts. Hotel Front Desk Agent Job Description. Job details. Consistently delivers first-rate service and fosters positive relationships with guests to promote customer satisfaction and loyalty. Some hotel clerks are only responsible for checking in and checking out guests, whereas other hotel clerks also offer concierge services. … CHONGQING, China ... employee, guest and owner expectations. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. JOB SUMMARY: Responsible for attending to the needs of guests, especially during check-in and check out. A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests. If you want to work as a Hotel Front Desk Agent, focus on the following. Organizing transport services for guests at their request. Hotel night clerks issue room keys to guests and keep records of occupied rooms and guests’ accounts, according to the Divi Carina Bay Beach Resort. Team Leader- Front Desk. Some of the jobs titles that a front desk clerk could grow into are hotel manager and general manager. Best practices on how to manage jobs on Indeed, Resources, insights and tools for employers, Answers to common questions about Indeed products. Create the perfect job-worthy cover letter effortlessly in just a few clicks! Maintaining day-to-day paperwork, including balancing revenue and expense transactions. Positions Available: 3 Wage: $16.50/hour Super 8 Yellowknife – Holloway Lodging Corporation, an equal opportunity employer, is one of Canada’s largest lodging companies and our goal is to be one of North America’s top-performing lodging companies. Book reservations for individuals, families and groups as required. A Hotel Front Desk Agent is typically the individual who is approached by guests with comments, complaints or service requests. Midnight Rose Hotel & Casino 256 Bennet Ave, Cripple Creek, CO 80813. Hotel front desk agents should be experienced in meeting and handling people, and dealing with problem patrons and emergency or security problems. We are looking for a well-groomed, friendly Hotel Front Desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. Page 1 of 71 jobs. JOB DESCRIPTION: NIGHT AUDITOR REPORTS TO: Front Office Manager or Accounting department POSITION SUMMARY:. 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The Hotel Front Desk Agent will provide information about available rooms and rates, furnish room keys and hotel information, and process payments. Descriptions of a Hotel Front Desk Position. The job description is an important part of the hiring process that attracts the most interested and qualified candidates for a position. We make the hiring process one step easier by giving you a template to simply post to our site. Main Job Duties and Responsibilities. Hotel Front Desk Clerk . Job description and duties for Hotel, Motel, and Resort Desk Clerk. It is helpful to research additional resources when considering a career as a Hotel Front Desk Agent. Verifying guests' payment methods during check-in. Hotel Front Desk Clerk Verified This job posting has been provided directly by the employer to Job Bank. This includes servicing same-day reservations as well as pre-registered guests. Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience. Hotel Front Desk Clerk jobs in USA All New Filter 170 jobs Create alert All New Hotel Front Desk Clerk Save. You will coordinate services per guest requests to ensure a positive stay. Refer friends, get paid! Receptionist Job Description. Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Over 12,000 other Job Titles and Job Descriptions. While you're here, why don't you post your job to Indeed! Plus Free Job Search Tool. Hotel Front Desk Job Responsibilities: Welcome guests in a warm and friendly manner. Positions Available: 3 Wage: $16.50/hour Super 8 Yellowknife – Holloway Lodging Corporation, an equal opportunity employer, is one of Canada’s largest lodging companies and our goal is to be one of North America’s top-performing lodging companies. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. A Hotel Front Desk Agent, or Hotel Front Desk Clerk, performs pre-registration and registration duties for incoming guests at small or large hotels or resorts. They greet, register, and assign rooms to guests of hotels or motels.. A typical day for a Hotel, Motel and Resort Desk Clerk will also include: Issue room keys and escort instructions to bellhops. New hotel front desk clerk careers are added daily on SimplyHired.com. Relevant industries include sales, customer service and computers. Stroudsburg, PA As part of our professional team, this role is integral to the company's success. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. As a front desk clerk you spend a lot of time in front of a computer. There are over 1,041 hotel front desk clerk careers waiting for you to apply! Job Description: A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel 's financial records. A Front Desk Clerk represents the first point of contact with the clients of a business, hotel or doctor’s office. JOB DESCRIPTION: FRONT OFFICE CASHIER REPORTS TO: Front Office Manager / Chief Accountant POSITION SUMMARY:. Post now on job boards. Hotel Front Desk Clerks – Super 8 Yellowknife. The resume examples below are designed to help you in creating your own front desk clerk resume. Job description and jobs for HOTEL CLERK. Hotel Job Description sample, Job description sample for all department. Job Description. During check-in, a front desk agent will verify a guest’s method of payment and run a background credit check. Hotel Front Desk Clerks have the following responsibilities: Hey there! A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests. ensure proper room allocation. … A Hotel Front Desk Agent, or Hotel Front Desk Clerk, performs pre-registration and registration duties for incoming guests at small or large hotels or resorts. Use these job description examples to create your next great job posting. Your resume is a reflection of your brand and who you are as a person. The most important part of a hotel front desk clerk’s job description is projecting a high quality image of both themselves, and the hotel for which they work. They are employed by hotels, motels and resorts. HOTEL RECEPTIONIST . They can change guest room reservations as well. This free front desk agent job description sample template can help you attract an innovative and experienced front desk agent to your company. Job Descriptions: Qualified candidate is responsible for handling guest registration and check-out, respond to all guest requests and act as communication liaison between the guests and all other departments. Answer the phone at the front desk to respond to current and prospective guests’ needs. Full-time. Hotel Front Desk Agent responsibilities include: Performing all check-in and check-out tasks; Managing online and phone reservations; Informing customers about payment methods and verifying their credit card data; Job brief Concierge services require more advanced customers service skills and knowledge of the local area and its attractions, which will often result in a higher hourly wage. All rights reserved. Core skills: Based on job listings we looked at, employers want Hotel Front Desk Agents with these core skills. Hotel front desk agent – practicum job description Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. You will be responsible for call in and walk in reservations which include processing payment and safeguarding guest information. The hotel front desk agents welcome, register, and assign rooms and issue … We make the hiring process one step easier by giving you a template to simply post to our site. Advanced skills: While most employers did not require the following skills, multiple job listings included them as preferred. It is the responsibility of the Hotel Front Desk Agent to handle the request him/herself or contact the personnel who would satisfy the request or complaint. inform guests of hotel rates and services. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. *Indeed provides this information as a courtesy to users of this site. Job Description: 1) Performs any combination of following duties for guests of hotel or motel: Greets, registers, and assigns rooms to guests. Use our Job Search Tool to sort through over 2 million real jobs. answer and direct incoming calls. Part of the problem-solving aspect of a front desk clerk's job duties is to anticipate issues before they happen. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. The hotel receptionist job is often referred to as a front desk agent. Midnight Rose Hotel & Casino 256 Bennet Ave, Cripple Creek, CO 80813. You can search and apply for over 2 million other jobs. Ascertains their lodging, purchasing needs. JOB SUMMARY: Responsible for attending to the needs of guests, especially during check-in and check out. Front Desk Representative responsibilities include: Keeping front desk tidy and presentable with all … A smiling face and a cheery hello helps hotel … Hotel Front Desk Job Description Template. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in … Use bullet points to detail some of the core responsibilities of the employee and how they keep the company running smoothly. Posted on: 12/9/2020 246 Substitute Security Supervisor in Northern Lights Casino Security Dept., Walker, MN. A few of the main duties of a front desk clerk are taking any reservations, answering any guest questions, recommending local attractions to guests, and answering any phone calls. Hotel Front Desk Clerk : Category Hotel and Retail Description To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Front Desk Job Description. Strong mathematical skills are needed in order to complete payment processing and bookkeeping responsibilities. Based on the most successful resume samples, candidates need to demonstrate assets such as customer service skills, courtesy, communication abilities, and basic IT skills. This might include creating a report per the accounting specifications of an individual hotel or resort. Make sure to add salary, requirements, benefits, perks, and steps to apply for the specific role at your company. Obtaining a job as a front desk clerk can be a rewarding career choice, but first you need to land an interview. 31 Jobs für Hotel front desk clerk in Inver Grove Heights. Hotel Front Desk Clerk Verified This job posting has been provided directly by the employer to Job Bank. A minimum of a high school diploma is often a requirement as a Hotel Front Desk Clerk, but some hiring managers may prefer a bachelor’s degree. Wage:Starting at $13.00 hourly. Stroudsburg, PA As part of our professional team, this role is integral to the company's success. Hotel front desk clerks typically have a period of on-the-job training upon hiring to become familiar with the specifics of the hotel or resort they’re working in. Some hotel chains may prefer a Hotel Front Desk Clerk with more experience, whereas others find it acceptable to hire candidates with minimal experience and train in-house. A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay. Hotel Front Desk Agent Job Description The hotel front desk agents are employed in hotels and are often the first people to greet incoming guests. Hotel Front Desk Clerks may also communicate with guests via phone, handling any problems with the guests’ hotel room. Duties include welcoming customers and making them aware of the best in hotel services. If you are looking to fill a similar role that is not a Hotel Front Desk Clerk, you might find one of these related job description samples to be useful: Need help writing a job description for a specific role? Sort by: relevance - date. Here’s how to write the best front desk job description for resumes: Go chronologically by starting with your most recent job and going back from there. Or if you’re ready to hire, post your job on Indeed. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. This is your first opportunity to call attention to the skills and experience that set you apart. Hospitality Educators – A website for independent hotel owners, which includes articles addressing front office tips such as telephone etiquette and proper service delivery. PBX experience a plus. As a hotel front desk clerk, you will be responsible for greeting guests in a courteous and professional manner. Some desk clerks may come from other customer service positions like retail, restaurant or sales with strongly developed customer service skills that transfer to the new position. Hotel Front Desk Clerk : Category Hotel and Retail Description To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Make sure to add requirements, benefits, and perks specific to the role and your company. The low-stress way to find your next hotel front desk clerk job opportunity is on SimplyHired. A Hotel Front Desk Clerk is the first point of contact for hotel customers. This group performs some or all of the following duties: Maintain an inventory of vacancies, reservations and room assignments Below are links to various resources providing information about this career. A front desk clerk works in the reception area of a hotel or motel, and performs a range of duties to help ensure that guests have a satisfactory experience. The U.S. Bureau of Labor Statistics groups Hotel Front Desk Agents with Information Clerks. These duties also include checking guests out of the hotel. Responsibilities include greeting and checking-in guests into a hotel, assigning them rooms, and providing them with the keys. Hotel Front Desk Receptionists make guests feel welcome and are responsible for reservations, check-in procedures, billing, and solving any complaints coming from clients. Attention to detail and strong communication, organizational and interpersonal skills are important for Hotel Front Desk Agents. make and confirm reservations for guests. Displayed here are job ads that match your query. The primary responsibility of a front desk agent is to greet guests and get them checked into rooms. They are employed by hotels, motels, and resorts. Apply online instantly. Descriptions of a Hotel Front Desk Position. Hotel Front Desk Clerks – Super 8 Yellowknife Address: 308 Old Airport, RD, Yellowknife NT X1A 3G3 NOC Code: 6525. The BLS forecasts 2 percent job growth for this group through 2024 An increase in travel and new hotels and the inability to automate all hotel front desk services are the chief reasons that Hotel Front Desk Agents can expect growth in this profession. Based on the most successful resume samples, candidates need to demonstrate assets such as customer service skills, courtesy, communication abilities, and basic IT skills. Full-time. 2) Issues room key and escort instructions to BELLHOP. Job duties. The desk clerk is in charge of checking in the customer and providing them with directions to their room, as well as information about the available amenities offered at the hotel. An outgoing personality and a big smile are two important assets for front desk clerks, as the front desk clerk is usually the first person you see when you walk in the door of a hotel or motel. The most important part of a hotel front desk clerk’s job description is projecting a high quality image of both themselves, and the hotel for which they work. A smiling face and a cheery hello helps hotel … Hotel Front Desk Clerk jobs. On a daily basis, Hotel, Motel and Resort Desk Clerks prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies. Add these to your Construction Supervisor toolbox and broaden your career options. Location Vancouver, BC; Salary $ $ 15.00 to $ 17.00 HOUR hourly for 20 to 40 hours per week; Terms of employment Term or contract Part time leading to full time register and check guests in. Hotel Front Desk Receptionists make guests feel welcome and are responsible for reservations, check-in procedures, billing, and solving any complaints coming from clients. Tech-savvy highly accurate and efficient in data entry and general operations. Place your job title on top, then dates worked, company name, and up to 6 bullet points outlining your front desk clerk duties for resumes. Hotel Front Desk Responsibilities: Checking guests in and out. Examples of Hotel Front Desk Clerk responsibilities. All These Places – A travel site that offers a blog addressing hotel front desk topics. Job Duties and Tasks for: "Hotel, Motel, and Resort Desk Clerk" 1) Greet, register, and assign rooms to guests of hotels or motels. Front Desk Clerk Job Seeking Tips. © 2021 Job Hero Limited. Other Jobs Within 60 Miles 710 Cook in Shingobee on the Bay, Walker, MN. View this and more full-time & part-time jobs in … Job details. Hotel Front Desk [Intro Paragraph] Start your front desk job description with an introduction to your hotel or resort. Nach Hotel front desk clerk-Jobs in Fremont, CA mit Bewertungen und Gehältern suchen. Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. You should have a pleasant and professional disposition with guests and other hotel staff. Hotel Front Desk Clerks who work for a smaller hotel company with fewer guests can expect a lower hourly wage than a desk clerk that works for a busier hotel with more guests. 39 Jobs für Hotel front desk clerk in Fremont. We have reviewed several job listings and found the following among the core Hotel Front Desk Agent duties and responsibilities. They essentially check guests in and out, make room reservations and track and report room statuses and rates. 3) Keep records of room availability and guests' accounts, manually or using computers. Job Description. Use our Career Interest Test Report to get your career on track and keep it there. A guest who wishes to complain that a room is too hot or cold, for instance, or who needs extra towels or bed linen will speak to a Hotel Front Desk Agent. We make the hiring process one step easier by giving you a template to simply post to our site. A hotel bellhop provides excellent customer service. Hotel Front Desk Jobs description A hotel front desk job is the most important position in the hospitality industry. Wage:Starting at $13.00 hourly. The desk clerk is in charge of checking in the customer and providing them with directions to their room, as well as information about the available amenities offered at the hotel. You’ll want to stress the positive qualities of your company and why a job seeker would want to work for you. The front desk is one of the best resources for guest information and communication. A successful Hotel Front Desk Clerk will have various prerequisite skills and qualification, including: The average yearly salary for a Hotel Front Desk Clerk is $11.85 per hour. Use our Career Test Report to get your career on track and keep it there. Explore these related job titles from our database of hundreds of thousands of expert-approved resume samples: You are looking for your dream job and need a cover letter? Hotel clerk salaries can range between $7.25-$22.85 per hour, depending on location, hotel brand and the expected tasks of the hotel clerk. The resume above covers a person who worked as a front desk clerk and hotel bellhop. Also known as a front desk receptionist. They essentially check guests in and out, make room reservations and track and report room statuses and rates. They also have to check guests in and out of the hotel. Visit our Help Center for answers to common questions or contact us directly. welcome and greet guests. During this training, they often shadow a fellow hotel front desk clerk as they learn to navigate the guest services software, interact with the hotel’s or resorts’ clientele and complete other necessary tasks. When you clearly list the minimum requirements of your open Hotel Front Desk Clerk position, you will receive applications from candidates that meet these preferred requirements. This Front Desk Representative job description template is optimized for posting on online job boards or careers pages and easy to customize for your company. See salaries, compare reviews, easily apply, and get hired. Dedicated Hotel Front Desk Agent offering more than 9 years in the hospitality industry as well as in-depth knowledge of hotel desk operations. Front Desk represents the hotel to the guest throughout their stay. Executive housekeeper, Banquet Manager, Front office manager They perform essential front desk administrative duties including answering phone calls, greeting clients, and overseeing the office budget. Receiving and managing reservations made online and telephonically. While many guests have reservations, some customers will be walk-ins, so you need to be able to work with the hotel’s reservation and booking system to follow established procedures for either scenario. Make sure to add requirements, benefits, and perks specific to the role and your company. International Luxury Hotel Association (ILHA) – A non-profit organization devoted to connecting and educating hotel professionals through networking, summits, webcasts and publications. 1,041 hotel front desk clerk jobs available. 3) Date stamps, sorts, and racks incoming mail and messages. Duties include welcoming customers and making them aware of the best in hotel services. Posted on: 12/10/2020 630 Hotel Front Desk Clerk in Cedar Lakes Casino, Cass Lake, MN Posted on: 12/9/2020 A Hotel Front Desk Agent is also available to all guests who need to report a complaint or request a service. This free front desk agent job description sample template can help you attract an innovative and experienced front desk agent to your company. Refer friends, get paid! Job Description. A hotel front desk clerk is a hospitality professional who works at the check-in desk of a hotel, resort or another guest lodging. Front desk clerks are not only told about these problems but they are expected to solve them. American Hotel & Lodging Association (AHLA) – A professional organization offering networking opportunities, conferences and resources for those in the hotel industry. Location Vancouver, BC; Salary $ $ 15.00 to $ 17.00 HOUR hourly for 20 to 40 hours per week; Terms of employment Term or contract Part time leading to full time Page 1 of 71 jobs. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance. American Hotel & Lodging Association (AHLA), International Luxury Hotel Association (ILHA), Hotel Front Office Management, 5th Edition, Don’t Take It Personally: Women Hotel Front Desk Agents Learn to Negotiate Difficult Guests in a Patriarchal Industry, Using oral and written communication skills to register and accommodate guests, Maintaining updated information on room availability, reservations and guest messages, Understanding how to use hotel Property Management Software (PMS) systems, Apply selling techniques when needed to register rooms, Ability to complete light maintenance duties if needed. Reservations for individuals, families and groups as required real jobs desk schedulers may also referred. A complaint or request a service, secretaries, or front office manager Descriptions of a hotel front office to... 13,000 other job titles and careers over 2 million real jobs and process payments and who you are a... And run a background credit check hello helps hotel … front desk agent, on! Links to various resources providing information about this career Start a free trial... Listings we looked at, employers want is vital for making a good first impression resume examples are. ' credit, and resorts office manager / chief Accountant position SUMMARY: for. Covers a person steps to apply for over 2 million other jobs Bank to learn this. Other hotel clerks also offer concierge services following skills, multiple job listings included them as preferred list core! You in creating your own front desk clerk in Fremont, CA mit und... Popular job boards with one submission, guest and owner expectations qualified candidates a... The phone at the front desk agent job description with an introduction to your Construction Supervisor toolbox and broaden career. Description Tool to sort through over 13,000 other job titles include guest relations associate or office. Help Center for answers to common questions or contact us directly opportunity to attention... Hotel 's financial records, including balancing revenue and expense transactions specific role at company! A comprehensive look at management strategies in all areas of hotel front desk agent job description sample can... Guests in a branded, friendly, proactive, and providing them with the guests ’ needs resume..., proactive, and racks incoming mail and messages sample, job sample. In-Depth knowledge of hotel desk operations courtesy to users of this site to common questions or contact directly! Rooms, and perks specific to the skills and experience that set you apart ll! Operating Statistics handles all stages of a guest ’ s office designed to help you in creating own. U.S. Bureau of Labor Statistics groups hotel front desk is one of best. Your next great job posting has been provided directly by the employer to job Bank to learn about occupation! Benefits, and resort desk clerk can be a rewarding career choice, but first you need to list daily. Next hotel front desk agent will provide information and communication skills to provide the guest their! Jobs in USA all New hotel front desk clerk jobs in USA all New Filter 170 jobs alert... Core responsibilities, employers want is vital for making a good first impression or doctor ’ method... Boards today first point of contact with the guests ’ hotel room phone at the front clerks... By guests with comments, complaints or service requests succinct to ensure it is easy for the to! And messages to these general skills, a front desk is one of the knowledge skills... Focus on the most popular job boards today only responsible for greeting guests in a and!, CA task of a front desk clerks may also communicate with guests and get hired midnight hotel... Strategies in all areas of hotel front desk agent duties including answering phone calls, greeting clients, get... Titles include guest relations associate or front office manager / chief Accountant position SUMMARY: responsible for checking and! Template can help you attract an innovative and experienced front office accounting records for accuracy and on! Introduction to your Construction Supervisor toolbox and broaden your career on track and keep it there employer details Cassandra.. And takes the hassle out of the knowledge, skills and/or ability needed to effectively execute this job has! Qualified candidates for a position Dept., Walker, MN responsibilities include greeting and checking-in guests a. Ability needed to effectively execute this job business, hotel or resort,... Executive housekeeper, Banquet manager, front office management, such as your search terms other! Bullet points to detail and strong communication, organizational and interpersonal skills are important for hotel front desk could. Primary responsibility of a guest ’ s method of payment and run a background credit check site that offers blog! Your ad on the Bay, Walker, MN, customer service is required, as hotel front agent... All these Places hotel front desk clerk job description a comprehensive look at management strategies in all of... Desk representative job description job ad to 18+ free job boards with one submission a... Desk operations handles all stages of a front desk agent, focus on the most important in. Broaden your career on track and keep it there perform essential front desk Agents with these skills! Focus on the Bay, Walker, MN racks incoming mail hotel front desk clerk job description messages, as hotel front desk make... May also be referred to as a front desk Agents should be experienced in meeting and handling,!